Refund policy

 

30-Day Return Policy

We stand behind everything we sell. If you're not completely satisfied with your order, you have 30 days from the date of delivery to request a return.

To be eligible, items must be unworn, unused, in their original packaging, and include tags. Please hold onto your receipt or proof of purchase — you'll need it to process your return.


How to Start a Return

Email us at info@landofthefreehomeofthebrave.store and we'll take it from there. Do not send items back without contacting us first — unrequested returns will not be accepted.

Once your return is approved, we'll send you instructions on exactly where and how to send your package.


Return Shipping

Customers are responsible for return shipping costs. If your item arrived damaged, defective, or incorrect, we'll cover the return shipping and make it right at no cost to you.


Restocking Fee

All approved returns are subject to a 20% restocking fee, which will be deducted from your refund total.


Damages & Incorrect Orders

Inspect your order as soon as it arrives. If anything is damaged, defective, or not what you ordered, contact us immediately at info@landofthefreehomeofthebrave.store. We'll resolve it fast — no hassle, no runaround.


Non-Returnable Items

The following items cannot be returned under any circumstances:

  • Custom or personalized products
  • Gift cards
  • Final sale items

Exchanges

The fastest way to get the right item is to return your original order and place a new order separately once your return is approved. This gets your replacement to you faster than a traditional exchange process.


Refunds

Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days, minus the restocking fee.

If 15 business days have passed since your refund was approved and you haven't received it, contact us at info@landofthefreehomeofthebrave.store and we'll look into it immediately.